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Customer Reviews for Family Auto Care

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Here’s what some of our Vacaville, CA customers are saying about us:


Great mechanics there, providing a good quality service.

Ali OlshanGoogle Review


This was my first experience with Family Auto Care and I couldn't have been more satisfied. I needed electrical work on a 2005 vehicle and Sean found and solved the problem quickly and expeditiously. They actually bumped up the completion time to allow me to meet a commitment that arose after I had dropped off the van. Friendly family atmosphere, clean facilities and waiting area made for a great first time at Family Auto Care. I will certainly use them again.

Chuck CrowellGoogle Review


We needed to find somebody we could trust to repair my sons car out in Vacaville, California where he's stationed in the Air Force. So I went to Google and read the reviews and found Family Auto Care. The reviews were excellent so I had my son tow the car in for repair. In short they did a great job, they were honest and knowledgeable and quick and I know little bit about car repair. They took the time to talk to me and explain everything in detail. During our conversation I found that they were a Christian outfit and they acted like it. Thank you for doing a great job replacing the fuel pump in my sons car.

David WarnerGoogle Review


Great Service. Very helpful staff. My first visit they checked my truck for the parts needed for the repair and then made an appointment to get the work done. Also have called to check if there are any other issues.

Archer KrugmanGoogle Review


Great place. Most people dred the Auto shop, but Family Auto Care took care of my problem and did everything to make sure I didn't pay more then I had to. Friendly staff. They also were very quick with the repairs. I have been looking for a new mechanic and I found one with Family Auto Care.

A Google UserGoogle Review


This pair did great and thorough work for an even lower than reasonable price. Their honesty and high work ethic were obvious in just the one job I asked of them. Having completed that job they still did a thorough check of the car and were able to give me extremely reasonable quotes on all the other work needed on the car (all of which I already knew was true!). I will be getting all of my car repair done at this location as they went way out of their way to give me a great customer experience at a fantastic price. They came in 70 dollars under quote and then turned around and saved me an extra 80. I will be recommending them to all of my friends and family.

A Google UserGoogle Review


WE LIKE FAMILY AUTO CARE BECAUSE WE GET OUR BLAZER BACK RIGHT AWAY, THEY DO A GOOD JOB AND ARE REASONABLE

A Google UserGoogle Review


EXCELLENT SERVICE...

A Google UserGoogle Review


5 Stars!

A Google UserGoogle Review


I have used family auto care for a few different cars in the past month and they have performed each job great.

Brandt M.Yelp Review


This shop is the very definition of what a trustworthy, highly reputable business is. I recently brought my vehicle in for a ton of work. I received EXEMPLARY service! Not only does this shop offer services that others don't, like a special conditioner with their oil changes, Sean and Nicole are an invaluable power couple that go the extra mile in AMAZING customer service and quality work. Sean went out of his way; ABOVE AND BEYOND to say the least, to get my car into the shop and get repairs done to my vehicle before any damage was caused, in spite of my challenging availability and his schedule. I can honestly say that I will NEVER take my car to any other shop, EVER. If you are looking for a mechanic that you can trust, please do yourself a favor and visit Family Auto Care. I'm telling you, they live up to their name, in more ways than one. They're a shop that I highly recommend.

Heather N.Yelp Review


Sean was great. He did a pre purchase inspection of a car we were thinking about buying. He was so accommodating with scheduling, he called and talked me through everything he found, and willingly talked to me a few more times just to clarify items. Highly recommended!

Sarah K.Yelp Review


Sean and Gabrielle are awesome.. Really knowledgeable about vehicles. I have a service vehicle and had a battery issue Sean took me right away to help me get back on the road. Good people .!

Janice S.Yelp Review


In life...you need a good hair stylist, a dependable car and a good and trustful mechanic. Well...thanks to Sean and Nichole at Family auto care, we have all three.
They are like family (if not better sometimes) regarding the care that they have given our 2002 Taurus and 2001 Jetta. The Jetta has 259,000 miles on it and I hold Sean personally responsible for this feat!

Not only are they more than fair for the great service...they don't clipboard you with items that are not immediately necessary. Sean lets you know of the situation and advises you when you should get it looked at. When you have a strict budget, this is invaluable when planning for repairs.

I would not consider taking my car anywhere else and give them serious consideration when you need service in the future!!!!:)

Bob J.Yelp Review


I failed smog nearby and took my '99 Miata to them the next day. Although they were fully booked for next few days, I explained to them my urgent situation and they allowed me to drop off the car. I even had another smog test scheduled later that day and they helped me out by doing their mechanic work with plenty of time for me to make the next appointment. The mechanic (Sean?) was extremely personably and helpful and explained every bit of information I asked. He went ahead and showed me what, where, how, on the engine itself.

I HIGHLY recommend this shop. A few days later I received a thank you letter from them, even though my work was minimal.

As for the smog shop that failed me.. That is another review, I'll get to that some other time.

5, hell, 6 stars even.

Lennart A.Yelp Review


I truly cannot say enough good things about Sean and Family Auto Care. Sean squeezed my car into his schedule as an emergency en route back home to Redding after my car broke down on I-80.

Not only was Sean the kindest mechanic I have ever had work on my car, he was the most insightful and efficient, too! Honestly, I wish I lived closer to the Vacaville area just to be able to go to Family Auto Care. Super reliable and trustworthy with outrageous excellence!

Chris S.Yelp Review


I highly recommend Family Auto Care! I had been having trouble with my air conditioning for months, and when I took in to Sean he diagnosed and repaired the issue quickly and professionally.

Roger T.Yelp Review


I have been taking my vehicles to Family Auto for the past 4 years and Sean has always provided above stellar service. I once had an electrical issue with my '99 Saturn that was so intermittent that it woldn't show up on diagnosis so I left the car with him for a week to drive around himself and experience first hand what it was doing. The car acted up on him a few days later; he fixed it and only charged me for the parts. I once drove in there early morning because I heard a grinding noise on my old beater work truck, turned out, just the parking brake cable clamp broke (rusted off) and was hanging down low enough to rub on the inside of the tire while the truck was going down the road. No damage to the cable but sean threw a new clamp on it (no charge) and I was on my way in 15 mins. Folks, you can't get any better service than that. His prices are reasonable (in par with other shops) the service is great and they are just really nice people. Next time your car needs service or maintenance, go try Family Auto Care.

Kirk K.Yelp Review


Great customer service. Provided a ride to the auto shop when I needed it. Explained the repairs that were needed and provided a breakdown of the costs. The prices were more affordable than other auto shops in the area. Quick turn around with my car. I would definitely recommend this business to anyone!

Kila C.Yelp Review


I love these guys...they are awesome and very reasonable in Price...I took my car for an estimate to other shops they quoted double the cost...when i called for an estimate Sean and Nicole and staff was very professional...my car was repaired in a few days at a reasonable cost...If you are tired of getting ripped off call Family Auto care they will repair your car in a timely manner they are a real family to all of there customers...Anyone says different has mental issues....I love these guys...I will always give them my business.

Thank you Family Auto care

Joyce D.Yelp Review


Im so happy to know a great place to not only take my car but to refer people to.
LOVED family owned shops and GREAT customer service.

Chrissy H.Yelp Review


Called this place the other day too see if someone there would give me a lil advise on how to change my breaks....The guy on the phone was very helpful he told me exactly what i needed to do and it worked great.....

He didnt try and get me to come in and pay he didnt tell me that he was too busy to help me alot of places wont give you that kinda help over the phone if they arent going to profit from it but he was willing to help me with no profit to himself which to me is AWSOME!!!

If this is how they treat people who arent even customers im betting that actual customers will get even better service and Ill be sure to take my buissness there next time i have somthing i cant fix myself check them out!!

Brian F.Yelp Review


hey let me keep my old parts since they are reuseable

Beth JohnsonRoyal Rewards Review


The service was at top notch for me and my family car. We were told the truth on things right up front.

Calvin LeeRoyal Rewards Review

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